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  • Ministry of the Interior offices - long-term visa, certificate of temporary residence, temporary, long-term and permanent residence permit, legal residence in the Czech Republic

  • Ministry of the Interior information hotline - 974 801 801, Mo - Th: 8.00 - 16.00 and Fr: 8:00 - 12.00, e-mail enquiries:
     - enquiries about immigration issues, how to apply for a long-term visa or a residence permit / certificate.​

  • Information for citizens of Ukraine hotline - 974 801 802, Mo - Fr: 8.00 - 16.00, e-mail enquiries:
     - enquiries about temporary protection including prolongation

    Beware of fraudulent phone calls! In recent days, we have noticed an increased number of fraudulent phone calls. Callers introduce themselves as official authorities (Ministry of the Interior of the Czech Republic, KACPU, etc.) and try to extract personal data, banking or other sensitive information from you. Be careful and never share this information about yourself by phone.

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The Information line of the Ministry of the Interior is competent to provide general information on the residence of foreigners in the territory of the Czech Republic. The Information line is not designed for official communication with the Ministry of the Interior.

Do not request a legal analysis (legal provisions, regulations, interpretation of an act section) or a legal statement. If this is what you require, you must ask for it in accordance with the Administrative Procedure Code.

If your inquiry is of complex legal nature or requires a complex legal solution or even assistance, please contact an organization providing complex counseling (Centers for Support of Integration of ForeignersNGO or attorney).

For official communication with the Ministry of the Interior, please, use the following contacts:

Ministry of the Interior
Nad Štolou 3
P. O. Box 21
170 34 Praha 7
Electronic registry:
Data box ID: 6bnaawp



Department for Asylum and Migration Policy, May 23rd, 2023

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