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Overview of the Ministry of the Interior (Department for Asylum and Migration Policy) offices on the territory of the Czech Republic, including telephone numbers and opening hours.

BIO - offices collecting biometric data

Contact the Ministry of the Interior offices when you wish to:

  • apply for an extension of the permitted period of stay on a long-term visa
  • apply for a long-term residence permit or its extension
  • apply for a permanent residence permit
  • apply for a certificate of temporary residence (EU citizens)
  • apply for a  temporary residence permit for a family member of an EU citizen or an extension of a residence card
  • report a change in your place of residence in the Czech Republic or other changes related to your residence
  • apply for a confirmation of residence


Infoline The General Information Hotline is out of service for the duration of the trial mode for registrations to extend temporary protection. The Appointment Hotline, available on the same telephone number, operates in normal mode. For general enquiries on immigration matters, please use the official website of the Ministry of the Interior.
11/01/2023 Infoline Beware of fraudulent phone calls! In recent days, we have noticed an increased number of fraudulent phone calls. Callers introduce themselves as official authorities (Ministry of the Interior of the Czech Republic, KACPU, etc.) and try to extract personal data, banking or other sensitive information from you. Be careful and never share this information about yourself by phone.


From November 14th, 2022 until further notice, the office in Chomutov will be restricted for capacity reasons. Only booked clients will be checked in. Unsolicited clients will be accommodated only in urgent cases that cannot be delayed.

Ústí nad Labem From September 27th, 2022 until further notice, the operation of the office in Ústí nad Labem will be limited for capacity reasons. Only clients with an appointment and unordered clients whose urgent actions cannot be delayed will be checked in.



Department for Asylum and Migration Policy, January 2nd, 2023

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