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Information for Ukrainian Citizens

 Česky   UA_iko.jpg Український

Citizens of Ukraine who hold a valid biometric passport can stay in the territory of the Czech Republic for a period of 90 days without a visa. It is only necessary to register with the Foreign Police within 3 days, unless the provider of your accommodation registers you instead. If you want to stay in the Czech Republic and participate in everyday life, it is possible to apply for temporary protection. You can find more information below.

  

  1. News

  2. General Information

    1. Information on applying for temporary protection

    2. Information for temporary protection holders

    3. Information on the extension of temporary protection

  3. Questions and answers

  4. Contacts

  5. Support from other countries to citizens of Ukraine

  6. Further Information Related to the Russian Aggression in Ukraine

  

I. News

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EXTENSION OF TEMPORARY PROTECTION
A new amendment to Act 65/2022 Coll., the so-called Lex Ukraine IV, is heading to the Parliament of the Czech Republic. The draft approved by the Government sets out, among other things, the procedure for extending temporary protection. This should take place through online registration (by March 31st, 2023 at the latest) and a subsequent personal visit to the Ministry of Interior's residence office, where a visa sticker will be affixed to your travel document. All persons who have been granted and have valid temporary protection in the Czech Republic will be eligible for the extension of temporary protection. When extending temporary protection, you will, among other things, have to provide documents proving that you are entitled to care for the child under 18 for whom you are extending temporary protection.
We will inform you about the final form of this law here.
REPORTING CHANGES
In connection with the planned extension of temporary protection, temporary protection holders are reminded to notify in due time of any changes concerning their residence on the territory of the Czech Republic (change of reported place of residence, change of travel document, change of personal data).
KACPU IN THE PARDUBICE REGION IS CHANGING ITS ADRESS
November 9th, 2022 is the last day of operation of KACPU in the Pardubice Region at Komenského náměstí. From November 16th, 2022, the assistance centre will be moved to the new address Pernerova 168 (5th floor), 530 02 Pardubice. Please note that KACPU will not be open on November 11th and November 14th, 2022.
CHANGE OF ADDRESS OF THE KACPU IN THE KARLOVY VARY REGION
From November 9th, 2022, the KACPU of the Karlovy Vary Region will be newly located at the address: Nábřeží Jana Palacha 932/20, 360 01 Karlovy Vary.
BEWARE OF FRAUDULENT PHONE CALLS
In recent days, we have noticed an increased number of fraudulent phone calls. Callers introduce themselves as official authorities (KACPU, Ministry of the Interior of the Czech Republic, etc.) and try to extract personal data, banking or other sensitive information from you. Be careful and never share this information about yourself by phone.
THE GOVERNMENT ADOPTED A CRISIS MEASURE ON OCTOBER 12TH, 2022
The Government crisis measure sets out the scope of exceptions to the ban on accepting visa or residence permit applications at the embassies of the Czech Republic for citizens of the Russian Federation and the Republic of Belarus. At the same time, it continues to allow nationals of the Russian Federation and the Republic of Belarus, who have already been issued a visa for the purpose of taking up a residence permit, to take up a residence permit card and thus complete the procedure (Government measure sets of 12 June 2022 downloadable here (pdf, 2,2 MB).
NAŠI UKRAJINCI ON FACEBOOK
We have launched the Facebook page Naši Ukrajinci. It is an information channel for foreigners who come to the Czech Republic due to the war conflict in Ukraine. On the page you will find up-to-date information about the rights and obligations of persons who have been granted temporary protection status.
Follow us!
DO NOT APPLY FOR TEMPORARY PROTECTION IF YOU HAVE A VALID RESIDENCE PERMIT
If you have a valid residence permit in the Czech Republic (a long-term visa, long-term residence, employee or blue card), you are not entitled to temporary protection.
We recommend that you extend your residence permit in good time, or notify a change of employer if it concerns you. Only this way, you can ensure your further residence in the Czech Republic regardless of how the situation in Ukraine will develop.
If you fail to extend your current residence permit in time, or if you do not apply for a new one, you will be able to apply only for a leave to remain visa. However, that is not a good alternative. After it finishes, you cannot return to your previous residence permit. You must return to a country of which you are a national and apply for it again.
Please see how you can extend your residence permit now.
REGIONAL CENTRES FOR HELP AND ASSISTANCE TO UKRAINE
The Regional Assistance Centres for Help and Assistance to Ukraine (KACPU) were established to register Ukrainian citizens coming to the Czech Republic due to the Russian aggression in Ukraine. List of the Centres and further information can be found here.

  

II. General Information

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I am a Ukrainian citizen fleeing from armed conflict in Ukraine. Can I apply for temporary protection in the Czech Republic?

Here I can find out basic information about the possibility of staying in the Czech Republic. I can also find out how to fill in the application form for temporary protection, how to report changes to the Ministry of Interior and other useful information about staying in the Czech Republic.

INFORMATION ON APPLYING FOR TEMPORARY PROTECTION 

Am I eligible for temporary protection?

In the Czech Republic, temporary protection will be provided especially to the following persons:

  1. To the citizens of Ukraine who resided in Ukraine before February 24th, 2022 and then left Ukraine.

  2. To third-country nationals and stateless persons who were granted international protection or corresponding national protection in Ukraine before February 24th, 2022.

  3. To family members of persons referred to in points 1-2 who stayed together in Ukraine before February 24th, 2022 and then together left Ukraine.
    - Family member means a spouse, registered partner, unmarried minor child of a person referred to in points 1-2 or unmarried minor child of a spouse of such person, and adult dependent relative living with the family of such person.

  4. To citizens who were holders of a permanent residence permit in the territory of Ukraine by February 24th, 2022 and travelling to their country of origin is not possible due to the threat of actual danger according to the Act on the Residence of Foreigners

Temporary protection may also be granted due to family reunification with the holder of temporary protection, or exceptionally in other cases.

Foreigners who, by February 24th, 2022, were holders of a valid residence permit (long-term visa/, long-term/permanent residence) issued by another country and such residence permit expired or was revoked after February 24th, 2022, are not entitled to be granted temporary protection. The same applies for foreigners that had a long-term residence permit in the Czech Republic and after February 24th did not extend the validity, or this residence permit was cancelled. These foreigners are not persons who lived / resided in the territory of Ukraine before the date of February 24th, 2022.
 

How can I apply for temporary protection?

For temporary protection apply in person.

In other cases, I apply for temporary protection in person at the Ministry of the Interior (hereinafter referred to as MoI), Department for Asylum and Migration Policy (hereinafter referred to as DAMP), where they will help me individually to resolve the situation.

Citizens of Ukraine who have applied for a different residence permit (for example an employee card) deal with any matters related to the residence permit at the MoI DAMP Offices.
 

What do I need to apply for temporary protection?

  • Along with the application, you must submit:

    • a completed form (pdf, 2 MB),

    • a valid passport, if you hold it,

    • a document certifying that by February 24th, 2022 you resided in Ukraine and you left the country in consequence of its invasion by Russian Federation's armed forces (for example information in your passport, confirmation of humanitarian entry or any other document in your name proving your residence in Ukraine)

    • a confirmation of accommodation if not arranged by a crisis management authority

    • and we recommend having your own photograph in the format 45 x 35 mm.

  • To make the whole process faster, I can complete the form in advance.
     

If I do not submit a valid travel document to the application, the process of issuing temporary protection might be prolonged. The Ministry of the Interior cannot guarantee that the application and temporary protection will be processed on the spot.
 

How to get a free health care?

All the necessary information to ensure free health care is well-described here.
 

What should I do if I do not meet the conditions for temporary protection and cannot return to Ukraine or another country?

You have the option to apply for a visa for a stay over 90 days for leave to remain in the territory at the MoI DAMP Office according to your place of residence.

Apply in person.
In order to apply it is necessary to:

  • fill in the application form (pdf, 527 kB) in advance,

  • bring stamps in the amount of CZK 300 (it is possible to buy the stamps only at the offices of Česká pošta) to pay the administrative fee for accepting the application,

  • one passport-size photograph (45 x 35 mm),

  • submit a passport, if you hold it,

  • and submit a document or documents proving the existence of an obstacle that impedes you from leaving the territory of the Czech Republic. This document can be replaced by your sworn statement, but only if the facts are generally known.
     

An application for this type of visa will not be processed on the spot. The legal deadline for processing such an application is 30 days. The notification of the outcome of the proceedings will be send to you by post. Unless you submit one of the above-mentioned application requirements or unless you pay the administrative fee, such a request will be considered unacceptable and will be returned back to you.

The visa for a stay over 90 days for leave to remain in the territory is valid only within the Czech Republic and it expires upon departure from the territory. Holders of this type of visa ware not participants of public health insurance, therefore it is necessary to arrange the health insurance individually. They also cannot apply for humanitarian benefits or be provided with any further assistance. This visa does not entitle its holders to have a free access to the labor market, they have to apply for a work permit at the relevant branch of the Labor Office.

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for Download (pdf, 2,5 MB)

  

INFORMATION FOR TEMPORARY PROTECTION HOLDERS

Information on the Travel Identity Card

If you have been granted temporary protection and you do not hold a valid travel document, the Ministry of the Interior or the Police will issue Travel Identity Card but only after proving that you need to leave the Czech Republic (by plane ticket, bus / train ticket), under condition that travelling is necessary for professional reasons or another urgent reason. A travel identity card shall not be issued for the purpose of travel to Ukraine.

Local conditions at the Police and Ministry of the Interior offices allow issuing Travel Identity Cards only in truly well founded cases.

It is important to report a change of residence within three days. How do I report these and other changes to the Ministry of the Interior?

  • Always report your change of address by post or at your corresponding MoI DAMP office according to your new place of residence.

  • In the case of reporting a change of residence, you have to submit a confirmation of accommodation at your new address. Such a confirmation can have the form of a lease contract, written confirmation of the proprietor etc. If you do not submit a confirmation of accommodation at the new address, the change will not be processed. If you use lease contract as a proof of accommodation when reporting changes, submit it in the form of an officially certified copy. This applies to both submissions in person and by post.

  • In Prague and the Central Bohemian Region - As citizens of Ukraine, you can report a change of residence in the Czech Republic, as well as other changes, during special office hours at the DAMP office of the Ministry of the Interior.

  • In all the other Regions of the Czech Republic - As a citizen of Ukraine, you can report a change of residence in the Czech Republic, as well as other changes to the Regional Assistance Centres for Ukraine (KACPU). But only during working hours when the staff of the Asylum and Migration Policy Department of the Ministry of Interior is present. Some KACPU centres have reduced their operations, so we recommend to check their current working hours.

  • You can also use the form below to report changes. The completed form, including any attachments, should be sent by post t to the address of one of the Ministry of the Interior Offices, or you can visit the office in person. Please do not report any changes by email. They will not be considered.

The form is available here (pdf, 2 MB).

  

INFORMATION ON EXTENDING TEMPORARY PROTECTION

All temporary protection holders can extend their temporary protection. Extension of temporary protection will only be possible online. The temporary protection extension platform will be launched at the beginning of 2023. When registering, you will need to provide, among other things: your registered place of residence in the Czech Republic, your address and the name of the school where your child is registered for compulsory schooling.

  • A new online platform for registering to extend temporary protection will be launched in early 2023.

  • You will have time to register online from January 2023 to March 31st, 2023.

  • After successful online registration, you will book an appointment for a personal meeting at the Asylum and Migration Policy Department of the Ministry of the Interior. By registering, your temporary protection is extended until 30 September 2023 so that you have enough time to comfortably attend our office and submit the necessary documents.

  • You will be issued with a visa sticker at our office, which will extend your temporary protection until March 31st, 2024.

Notice:

In connection with the planned extension of temporary protection, temporary protection holders are reminded to notify in due time of any changes concerning their stay on the territory of the Czech Republic (change of reported place of residence, change of travel document, change of personal data).

If you do not register online to extend your temporary protection by 31 March 2023, your temporary protection will expire on that date. In this case, you will need to reapply.

  

III. Questions and answers

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1) I have been granted temporary protection in the Czech Republic. What does this mean for me? Can I move to another EU country and stay there?
  • As a person granted temporary protection, you will be able to stay in the Czech Republic for up to 1 year (however, with regard to the validity of the lex Ukraine Act, until March 31st, 2023 at the latest) you will have access to the public health insurance system during 150 days, access to education, free access to the labour market and the right to additional assistance, such as accommodation.

    However, these rights are valid only in the Czech Republic. As a general rule, you can apply for temporary protection in any EU country (except Denmark), but you can only benefit from the temporary protection in the country that granted it. Temporary protection beneficiaries can travel to another EU country for a maximum period of 90 days (for example, for the purpose of tourism), but only if they own biometric passport, on a visa-free stay. They cannot enjoy other rights, such as access to labour market, unless the country decides to allow it.

    If you have been granted temporary protection in another EU country and hold a valid biometric passport, this means you can stay in the Czech Republic for a maximum of 90 days on a visa-free basis. You cannot work in the Czech Republic on a visa-free basis.
2) Do you have a valid residence permit (a long-term visa, a long-term / permanent residence) in the Czech Republic that can be extended?
3) Do you have a valid residence permit (a long-term visa, a long-term/permanent residence) in another EU Member State or other non-EU country?
  • In this case, you cannot be granted temporary protection in the Czech Republic. In such situations we recommend you to contact the competent authorities of the state where this residence permit was issued.
4) I am a citizen of Ukraine who have arrived in the Czech Republic after February 24th, 2022 and I am staying here visa-free or on a short-term visa issued by the Czech Republic. What should I do if I cannot return to Ukraine?
5) I am a citizen of Ukraine who arrived in the Czech Republic and I do not have a valid travel document. What should I do if I cannot go back to Ukraine?
  • If you are able to prove your identity with a Ukrainian identity card, you can apply for temporary protection. If you do not have any identity documents, please contact the Embassy of Ukraine in the Czech Republic to confirm your nationality.
6) Can my family member who is not a citizen of Ukraine apply for temporary protection?
  • Yes, but they must be considered as so-called immediate family members who resided in Ukraine before February 24th, 2022 and subsequently left Ukraine together. Spouses / registered partners, a minor unmarried child of a citizen of Ukraine, a parent of an unmarried minor citizen of Ukraine, and under certain circumstances, other dependent relatives of a citizen of Ukraine, are considered as so-called immediate family members, assuming they can prove a family connection
7) Do I have to arrange health insurance after arriving in the Czech Republic?
  • To stay in the Czech Republic, you must have health insurance.

    In the case of a visa-free stay, it is necessary to arrange travel health insurance.

    If you have been granted temporary protection, you are automatically included in the public health insurance system during 150 days since the date of receiving the protection. When this time expires, you have to arrange for your own health insurance. In the case of persons employed in the Czech Republic, the health insurance is covered by the employer.

    Detailed information regarding the new conditions of health insurance payment adopted by Act No. 65/2022 Sb., so called "Lex Ukraine 2", can be found on the website Naši Ukrajinci.

    If a person who has been granted a visa does not have proof of health insurance yet, they can apply for it via online registration with the General Health Insurance Company of the Czech Republic (VZP) or in person at any branch of VZP ČR or other health insurance companies.

    If you have been granted a visa for a stay over 90 days for leave to remain in the territory according to § 33 par. a) of Act No. 326/1999 Coll., on the Residence of Foreigners, you are not included in the public health insurance system and you must arrange your own insurance.

    More information regarding health insurance and the provision of health services can be found on the website of the Ministry of Health.
8) Do I have to report my arrival to the Czech Republic?
  • Yes. Every foreigner arriving in the Czech Republic is obliged to register with the Police of the Czech Republic at the Foreigners' Residence Unit of the Department of Foreign Police within 3 days of their arrival in the Czech Republic (in the case of hotel or other type of accommodation facilities, the provider of accommodation is responsible for reporting). 

    A person who provides accommodation to refugees fleeing Ukraine and meets the conditions of Section 99 of Act No. 326/1999 Coll., on the Residence of Foreign Nationals in the Czech Republic, is also considered an accommodation provider. The accommodation provider is subject to the obligations set out in Section 100 of Act No. 326/1999 Coll.
9) Do children under 15 have to come to the foreign police registration?
  • No. According to Section 93 (1) of the Act on the Residence of Foreigners 326/1999 Coll., a foreigner under the age of 15 is not obliged to report his/her place of residence. They do not have to register with the Foreigners Police. The legal guardian applies for temporary protection for a child under 15 years of age.
10) Do children under 15 have to come to the Ministry of the Interior (Department for Asylum and Migration Policy) or to the KACPU?
  • It is highly recommended that you bring your children in case their personal presence is necessary for certain tasks. This may avoid the need to come back repeatedly. If you apply for temporary protection for children without them being present, you must bring their travel document or birth certificate and a passport-size photograph.
11) I need to travel out of the Czech Republic, for example, to help my acquaintances. Will this affect the validity of the temporary protection granted?
  • Temporary protection does not expire when the foreigner leaves the Czech Republic.

    If you have been granted a special long-stay visa - special visa for citizens of Ukraine with the code D/VS/U with the number of entries "00" or in the form of a stamp in a passport, you can travel from the Czech Republic but only within the Schengen area and Ukraine. To travel outside the Schengen area and Ukraine, the exchange of a visa will be enabled only in emergency situations and with providing proof of the necessity to leave the Czech Republic (business trip, urgent medical procedures or family reasons) and presentation of the purchased airline or travel ticket. For travelling abroad that is required due to your exercise of a profession (truck/bus drivers), it is necessary to prove it with your employment contract and a certificate of your professional competence. In all cases, you need to have a valid travel document.
12) I want to renounce the temporary protection granted to me by the Czech Republic. Is this possible?
13) I am leaving the Czech Republic permanently back to Ukraine and have been granted temporary protection. What are my obligations towards the Czech Republic?
  • You should waive the temporary protection. Otherwise, you will be required to comply with the obligations related to your stay in the territory (for further details visit website Naši Ukrajinci), including the obligation to pay municipal fees, or to ensure that your children attend compulsory school, etc. If you have a biometric passport, please come to the Regional Assistance Centre for Ukraine to discuss this matter. If you do not have one, you must come to the OAMP office.

14) I have submitted an application for a residence permit at the Embassy in Ukraine. What should I do?
  • If you have submitted a long-term visa application, you can collect it at the chosen Embassy, which will be available during the time of closure of the Embassies in Ukraine. More information can be found on the website of the Ministry of Foreign Affairs.
15) Can Ukrainians who do not have a biometric passport or have expired their visa-free stay, or have children who do not have a passport, arrive in the Czech Republic?
  • We cannot guarantee that they will be allowed to cross the external border of the EU. It is necessary to take all available documents proving their identity.
17) A Ukrainian arriving in the Czech Republic with a biometric passport cannot legally work in the Czech Republic. How can they arrange a work permit?
  • A biometric passport does not entitle you to work in the Czech Republic.

    If you have been granted temporary protection, you have free access to the Czech labour market.

    If you have been granted a visa for a stay over 90 days for leave to remain in the territory of the Czech Republic under the Act on the Residence of Foreigners because you do not meet the conditions for temporary protection, you must apply for a work permit at the relevant regional office of the Labour Office.
18) Should incoming Ukrainians apply for asylum?
  • In the current situation, asylum procedure is not an optimal solution. It is faster and more efficient to request temporary protection which will give you free access to the labour market. However, every foreign national has the right to apply for asylum (information regarding the international protection procedure can be found here, international protection application can be submitted here).
19) My residence permit application has been submitted at the Embassy of the Czech Republic in Ukraine and my passport has been handed over to the Ministry of Foreign Affairs. Where can I collect my passport? Can I arrive without a passport?
20) When a Ukrainian citizen receives a summons, is his/her employment card cancelled, for example, if he/she leaves and therefore, does not fulfil the purpose?
  • No, it will not be cancelled. If their residence permit is valid, they can return.
21) Accepting new visa applications of Russian and Belarusian citizens has been suspended. Does this apply only for applications submitted at Embassies or also in the territory of the Czech Republic? Will it be possible to extend the stays of those already staying in the territory (students, family members, etc.)
  • Accepting new visa and residence permit applications has been suspended at Embassies of the Czech Republic in these countries. Other proceedings continue as before.
22) I am arriving in the Czech Republic and I have a pet with me. What do I need to do?
  • Due to the extraordinary situation in Ukraine, The State Veterinary Administration has simplified the entry conditions for dogs, cats, ferrets in hobby breeding which accompany their owners / other persons from Ukraine. Everything can be arranged in the Czech Republic.

    More information can be found here, the form is here.
23) It is my first time arriving in the Czech Republic. Where can I find some basic information?
  • You can watch the film and read the leaflet called "Next Stop Czech Republic". The information is meant for all foreigners newly arriving in the Czech Republic. The circumstances of arrival from Ukraine are different but these materials can still help you navigate your new home.
24) As a holder of temporary protection or visa for a stay over 90 days for leave to remain in the territory, do I have to take the adaptation and integration course?
  • No, there is no need in these cases.
25) What happens to my temporary protection when the war in Ukraine ends?
  • Temporary protection allows you to stay in the Czech Republic for up to 1 year, until 31 March 2023 at the latest, according to the law. Only the European Union can decide to end temporary protection before March 2023. You will be informed well in advance as possible - of any extension or non-extension of temporary protection beyond 31 March 2023.

26) I have acquired a leave to remain visa. Is it the same as if I had acquired temporary protection?
  • No. A leave to remain visa gives you different rights than temporary protection. The visa code is also different.
Temporary protection Leave to remain visa
Visa code

D/VS/U
D/DO/667
D/DO/668
D/DO/669
Visa code

D/VS/91
You have free access to the labour market (you do not have to apply for a work permit). You do not have free access to the labour market (you do have to apply for a work permit).
The state covers your medical insurance for 150 days from the date you were granted temporary protection. You must buy private medical insurance from the very beginning of your stay in the Czech Republic.
It allows you to travel outside the Czech Republic. If you leave the Czech Republic, the visa will cease to exist.
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  • You can learn what kind of visa you have from the code in your passport or a state border crossing report.
27) I am a Ukrainian citizen (woman). I have been granted temporary protection in the Czech Republic and I have had a baby here. What should I do now?
  • When the baby is born, it gets a Czech birth certificate, but it will not get a Ukrainian travel document (passport).

    If, as the baby’s legal guardian (mother/father), you are a holder of temporary protection or you will be granted it in the future, you can apply for it for the baby as well. You can apply at the Regional Assistance Help Centre for Ukraine (KACPU) or at the Department for Asylum and Migration Policy of the Ministry of the Interior.

    Before you apply, to simplify the whole procedure, we recommend you to contact the Embassy of Ukraine in the Czech Republic and have a Ukrainian travel document issued for the child or have the child included in one of the parents’ travel documents.

    In order to apply, you must submit:
    - a filled-in application form,
    - a birth certificate,
    - a valid child’s travel document or a parent's travel document (if you have any) in which the child is included,
    - a proof of accommodation is not required.

    In order to apply, you do not need to bring the child with you. As its legal guardian, you can apply for the child (you can prove it, for example, with the child’s birth certificate where you are stated as its mother or father).

    However, if the child’s father holds a valid long-term or permanent residence permit under the Foreigners Act, the child can acquire a long-term or permanent residence permit for the purpose of family reunification. Parents must file such an application within 60 days from the day the child was born. In such cases, we recommend consulting the situation with our colleagues on the helpline: +420 974 801 801.

    Do not forget to register the child at the local Department for Asylum and Migration Policy.
28) Is the possibility to be covered by public medical insurance paid by the state renewed with every subsequent temporary protection application?
  • You are entitled to public medical insurance paid by the state for the first 150 days from the day you were granted temporary protection only once. This benefit is connected to a particular person, not to individual applications. If you use up this limit, it is not renewed, not even in the case when you renounce the temporary protection and you apply for it again.
29) I have been granted temporary protection - do I need to apply for an identity number?
  • No - persons granted temporary protection are not assigned identity numbers.

  

IV. Contacts

Do you need more information?

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Contact the helpline set up for Ukrainian citizens.

  

Telephone hotline: +420 974 801 802

Operating hours: Mon - Fri: 8:00 - 18:00
Out of these operating hours, The Ministry of the Interior's virtual assistant is available for you.
 

Rules for communication with the information line set up for citizens of Ukraine (pdf, 203 kB). This information line provides general information on temporary protection.
 

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Email hotline: ukrajina@mvcr.cz

  

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For further details visit Facebook page of the Ministry of the Interior Naši Ukrajinci.

  

For help with navigating the Czech system or for everyday life support, you can also contact Človek v tísni's HELPLINE +420 770 600 800 (Mon-Fri, 9:00 a.m. - 10:00 p.m.). For more information about the services provided (png, 54 kB).

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List of Regional Centres for Help and Assistance to Ukraine

  

  

V. Support from other countries to citizens of Ukraine

  

VI. Further Information Related to the Russian Aggression in Ukraine

  

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